Bottleneck AI, for small businesses that want to automate with AI. Any country, English or Arabic.
We fix the things that slow your business down. Done in 10 days, or you don't pay.
We're a small team of engineers and operators. Customers waiting for a reply, paperwork typed by hand, bookings that slip through: you tell us what's stuck, and we fix it inside the tools you already use. It starts with a free 30-minute consultation.
What we do
Messages that wait too long
Every customer gets a reply in seconds, day or night, in Arabic or English.
Paperwork done by hand
Invoices, orders and forms get read and entered for you.
Bookings that slip
Appointments get booked and confirmed without the back and forth.
Follow-ups nobody has time for
Quotes, reminders and payment chasers go out on time, every time.
The same questions all day
Prices, opening hours, order status. Answered straight away.
Reports that eat a whole day
The numbers you need, ready on your phone every morning.
We work with clinics, real estate, restaurants, online shops, delivery, accounting firms, car rental, salons and spas, gyms, recruitment agencies, holiday homes, law firms, home services, training centres, travel agencies, insurance brokers and more.
Why it's worth fixing
Businesses that answer an enquiry within an hour are nearly 7 times more likely to get a real conversation with the buyer than those that wait even one hour longer.
Harvard Business Review, 2011Patients who get a text reminder are 25% less likely to miss their appointment.
BMJ Open, review of 21 studies, 2016About 7 in 10 online shoppers who put something in their cart leave without buying it.
Baymard Institute, average of 50 studiesPublished research, not our own clients' numbers.
The 10-day fix
The problem gone. Hours back every week, and no more customers lost to slow replies or mistakes.
We've worked on 180+ problems like yours. Chances are we've fixed yours before. You see it working before you pay.
We reply within an hour. It's done in 10 days.
One message and a free 30-minute consultation. We do the rest. Nothing new to learn.
You don't lift a finger
Most fixes never happen because setting them up is one more job nobody has time for. So we do all of it:
- Set up WhatsApp Business on your number
- Write every message, in English and Arabic, in your tone
- Move in your price lists, FAQs and contacts. Send whatever you have, even photos of paper
- Connect it to the tools you already use
- Test it with real messages before it goes live
- Show your team how it works in one short call
- Watch it for the first weeks and fix anything that's off
- Look after it. If something breaks, you message us and we fix it
Here's one working
A customer messages a real estate office late at night. They ask in English, switch to Arabic, and have a viewing booked a minute later. Nobody in the office touched it. We build the same kind of fix for clinics, shops, restaurants and delivery companies.
Who you'll work with
A small team, not a call centre. The people on your free consultation are the people who build your fix.
An automation engineer
Builds the fix and connects it to the tools you already use.
An industrial engineer
Maps how work really moves through your business and cuts the steps you don't need.
An operations lead
Makes sure it fits how your team works day to day, and shows them how to use it.
Engineering partners
For bigger builds, a wider engineering team joins in.
Your way
If we've fixed your problem before, you choose how it gets done. Either way, we don't automate a mess: we first cut the steps you don't need, simplify what's left, and only then automate it. And we pick the best option from everywhere. We're not tied to any one tool or company.
We build it for you
Our engineering team does everything. You get the finished fix.
We build it with your team
We work alongside your people and teach them as we go, so they can run it and improve it.
We show you how
Rather do it yourself? We give you the plan and show your team how to build it.
How it works
- 1
Send a request
Tell us what's stuck, in a few words. We get back to you within an hour.
- 2
Free 30-minute consultation
We find what's really slowing you down, what to fix first, and the fixed price. Yours to keep, even if you stop there.
- 3
Finding the right partners
We pick the best tools and people for your problem, from everywhere. We're not tied to any one company, so you get what fits your business.
- 4
Solution in 10 days
We build it into the tools you already use. You only pay once it's working.
What usually stops people (and our answer)
"I don't know where to start."
That's what the free 30-minute consultation is for. We tell you what's worth fixing first and what it would take.
"It'll be expensive."
One fixed price, agreed before we start. And you only pay once it's working.
"My business is different."
We've worked on 180+ problems across clinics, shops, offices, restaurants and delivery companies. If we can't help, we'll tell you in the consultation.
"I don't have time for a big project."
It takes one message and a free 30-minute consultation from you. We do everything else. It's done in 10 days.
"My team won't use new software."
They won't have to. It works inside what they already use: WhatsApp, email, Excel, your accounting software.
"We'll be stuck with you forever."
You own what we build. Keep us to look after it, or we teach your team to run it themselves.
"What about our data?"
It stays in your own systems and accounts. We don't sell or share it.
"We've been burned before."
Then don't pay us until it works. If it doesn't, you owe us nothing.
"Do you work in Arabic?"
Yes. Arabic and English.
Free tips you can use today
The same advice we post every day. Use it yourself, no strings attached.
If you do the same task 20 times a day, it shouldn't be your job.
- Copying. Pasting. Replying with the same answer.
- It feels like work.
- It's actually a hiccup.
- Hiccups can be removed.
Don't automate a mess.
- Most people take a bad process and make it faster.
- Now it makes mistakes faster.
- First: why does this step exist?
- Cut what you don't need. Simplify the rest.
- Then automate.
Your business doesn't need more staff. It needs fewer hiccups.
- Messages that wait.
- Paperwork typed twice.
- Bookings that slip.
- Fix those and the team you have is enough.
The 5-step check before you automate anything.
- 1. Why does this step exist?
- 2. Can we delete it?
- 3. Can we make it simpler?
- 4. Can we make it faster?
- 5. Only now: automate it.
- Most businesses start at step 5. That's why it fails.
Do this tonight: write down every task you did twice today.
- Answering the same question.
- Typing something from one place into another.
- Chasing someone for the same thing.
- That list is where your time goes.
Garages: 'is my car ready?' calls all day long.
- Mechanics stop working to answer the phone.
- Send an update when the job moves on.
- 'Parts arrived.' 'Ready at 4pm.'
- Fewer calls. Happier customers.
Don't fix everything. Fix the one thing that's stuck.
- Big projects stall.
- One fix, done properly, shows results in weeks.
- Then pick the next one.
The cheapest advantage a small business has: speed.
- Big companies reply tomorrow.
- You can reply in seconds.
- Customers remember who answered first.
The most expensive person in your business is doing data entry.
- Owners still type orders, invoices, reports.
- Every hour on that is an hour not selling.
- Hand it off. Not to a person. To a fix.